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FAQ

Return Policy?

ALL SALES ARE FINAL. Due to the intimate nature of this item, we do not give refunds, exchanges or credits for any reason. We will not accept returns so please refer to Sizing Chart and be sure to measure your waist or email us with any questions prior to making your purchase. We do not offer any warranties or repairs. By completing your purchase, you agree to these terms.   Please email prettyandsnatchedwaistshaper@gmail.com for any other questions or concerns.

 

How do I know if my order has been shipped?

Processing time for orders is 1-3 business days (business days do not include weekends or holidays). These times may be extended during holidays, launches/restocks, and promotions. Your order may be shipped 3-5 business days after the order is placed. Your order confirmation email will state the current processing time. Once shipped, delivery time within the United States is within 5 business days. Delivery dates are estimated, not guaranteed. We do not offer express/overnight shipping at this time.

Once the order ships, a tracking number will be emailed to you. The e-mail will contain shipment details, your tracking number, and a link to the USPS site. To track the order, click on the tracking number provided in the email 24-48 hours after you receive for update. All orders are shipped via USPS.

Please note we are not responsible for any shipping deliveries that may be affected by, but not limited to, the following: customs, natural occurrences, air/ground transportation strikes/delays.

If you have not received a tracking number after 3 business days, please email us at prettyandsnatchedwaistshaper@gmail.comShipping emails are sent to the email address you entered at checkout when placing your order. Please be sure to enter the correct email address at checkout.

Also, please be sure your shipping address is complete and correct (including apt and house numbers) as this may also delay your order from being shipped.


After my order is submitted, can I make changes to it or cancel it?

We will attempt to make the change or cancel your order within the same day your order is made. If you contact us after the day you placed the order, we cannot guarantee the order can be changed or cancelled. This is partly due to your order being processed during non business days/hours to ensure fast shipping. If you made an error or you want to cancel your order after it has been processed and shipped, unfortunately,  we will not be able to cancel your order. 


What payment options do you accept?

We accept payments via Credit Card via PayPal in US Dollars only. PayPal allows customers to pay using their credit and debit cards, PayPal account balances, and bank accounts securely without sharing your personal information. Please be sure your billing and shipping address match your card in to avoid delays or declines.

***Apple Pay, Shop Pay, Google Pay


P&S Waist Shaper Care Instructions:

Latex-Free

Neoprene

We suggest hand wash in water max 30c. Do not put in dryer. Lay flat or hang to dry.  Please, do not use bleach, iron, or wring this item. Please see maintenance instructions below.
P&S Waist Shaper Maintenance:
Remove buildup from the Velcro by running another hooked Velcro fastener against it a few times. This will lift the debris to the surface of the 2 fasteners, where it can be gently lifted away by hand. Use tweezers to remove stubborn debris. Avoid being too rough with the Velcro fasteners when cleaning them.  Gently pull the Velcro away from the fabric when removing the Waist Shaper from your mid-section. Also, alternate the placement of the straps. This will avoid constant wear to one area of the fabric. We are not responsible for wear and tear that may occur after using the Waist Shaper. We do not offer a repair or replacement service.

What does Antibacterial mean in the detail description?

The material possesses the activity to destroy bacteria or suppress their growth or their ability to reproduce.

 

How long can I wear my Waist Shaper?

We recommend you wear waist shaper at your own comfort level. Please remove if you feel any form of discomfort.

 

Neoprene Fabric?

This Neoprene Waist Shaper spurs fat burn and excess calorie burning efforts by the body while wearing it during workouts or throughout the day, also detoxifying target area.

 

Do you offer Promotional/Coupon Codes?

Periodically, Pretty And Snatched will offer promotional codes. One (1) Offer Code may be used per order. Any current codes CANNOT be applied to a previous purchase. Price adjustments will not be made. The coupon code is entered at check out. To ensure you are notified of any new items, sales and promotions please join our mailing list and follow our social media pages, 

(IG) @prettyandsnatchedwaistshaper (FB) @prettyandsnatched


Additional information regarding orders: 

We reserve the right to refuse to process and order due to suspected fraud or unauthorized or illegal activity. If such is the case, we may reject your order. Our customer service department may email you at the email address you provided to confirm your order. We also reserve the right to cancel any accounts or refuse to ship to certain addresses due to suspected fraud or unauthorized or illegal activity. To avoid delays, please be sure your name, billing and shipping address matches the card you are using. We reserve the right to cancel any order using any promotion or promotional code, at our sole discretion. If any order cancellation occurs you will be credited in full for the cancelled order(s) and your order will not be shipped. We do not make price adjustments. We take these measures to protect our customers as well as ourselves from fraud or other unauthorized or illegal activity.

How do I get more information about Pretty And Snatched?

Please visit our website www.prettyandsnatched.org  or follow us on social media (IG) @prettyandsnatchedwaistshaper (FB) @prettyandsnatched

 

How do I check on or contact someone about an order I have placed?
For questions regarding the status of your order, or any other questions, please email us at  prettyandsnatchedwaistshaper@gmail.com